Hanoi City Tour 1 Day

Booking Policy

INCLUSION

– Limousine Bus during the trip (– max 17 pax) 

– A bottle of water / person 

– Entrance tickets 

– English speaking guide 

– Vietnamese Lunch 

– Egg Coffee 

EXCLUSION 

Beverages

Tips for tour guide & driver 

Personal expenses

Other things NOT mentioned above

SPECIAL NOTES:

– Ho Chi Minh’s Mausoleum is not accessible to visitors on Mondays and Fridays.

– The Museum of Ethnology is closed to the public on Mondays.

– Modest attire is recommended, covering from the shoulders to the knees, when visiting public places such as temples, pagodas, and the Ho Chi Minh Mausoleum.

– It is advisable to bring essential items, including cash, a cell phone or camera, a raincoat or umbrella (depending on the weather conditions), and sunblock.

– The sequence of the itinerary may be subject to change depending on the prevailing circumstances.

THINGS YOU SHOULD BRING

Hat or umbrella and shoes, sunglasses

Insect repellent

Cash for personal expenses 

CHILDREN POLICY

Children aged 1 to 4 can join the tour at no additional cost when accompanied by two paying adults. However, parents are responsible for covering all other expenses for these children, and please note that children aged 1 to 3 do not occupy separate seats in the vehicle. In the case of one adult traveling with a child aged 1 to 3, the child will be charged 50% of the adult price, which includes meals and a dedicated seat.

Children aged 5 to 9 will incur a charge of 75% of the tour fee. They will have their own seats in our vehicle and receive their own meals. However, they will share a hotel room with their parents.

Children aged 10 and older are considered adults for pricing purposes.

NOTICE:

The itinerary may be subject to change due to weather conditions or traffic delays.

Upon the conclusion of the tour, we provide drop-off services at your hotel or any location within Hanoi Old Quarter and Hanoi Opera House. However, please be aware that from Friday to Sunday, when pedestrian streets are active, we may not be able to drop you off directly at your hotel, and a short walk may be necessary.

Any cancellation of a booking must be submitted in writing and will be considered effective only upon acknowledgment by V.I.T Travel. Cancellations made more than 15 days before the travel date will incur no charge. A 30% surcharge applies if canceled within 15 days of the travel date. Cancellations within 7 days of the tour start result in a 55% charge, and cancellations within 2 days or less of the tour starting date will be charged at 100% of the total amount.

Refunds will not be provided in cases of ‘force majeure.’

No refunds will be granted if a client departs from the program after it has commenced, misses any scheduled sightseeing or visits, or does not show up. It is essential to carry your Passport with you.

It is advisable to bring appropriate medications to prevent insect bites and common illnesses.

The tour guide may adjust the schedule, but all planned destinations will remain the same.

Please refrain from bringing oversized suitcases for your convenience.

CUSTOMERS’ RESPONSIBILITIES:

Customers must take responsibility for their health conditions, including illnesses and chronic diseases such as cardiovascular disease, high blood pressure, diabetes, osteoarthritis, congenital diseases, latent diseases, HIV/AIDS, mental and neurological disorders, and pregnancy. These conditions are not covered by insurance. If necessary, customers should provide a personal commitment to their health when participating in the tour.

The tour organizer cannot be held responsible for cases in which customers fail to report their illnesses, provide inaccurate information, or experience situations that fall outside the coverage of the travel insurance policy.

Customers are responsible for safeguarding their belongings at all times and in all locations during the trip. The tour organizer bears no responsibility for any loss of money, identification, airline tickets, personal possessions, or other property belonging to customers during the trip.